Note: Please turn on the security after testing to avoid security risks. If it still doesn't work, please try to turn off the protected mode for testing (Windows Only) Go to Edit > Preferences > Enhanced Security > Uncheck 'Enable Protected mode at start up', Turn Off the Protected mode and uncheck 'Enhanced Security' > Click OK and reboot the computer. Please try to update the application manually using the patch here : Also, the version 4 is not the latest version. Please try to repiar the installation (Windows Only) and reboot the computer once. Also, if the PDF file is stored on a shared/network computer, please try to download and save it to your computer first and then try to open it and check. Is this a behavior with a particular PDF file or with all the PDFs? Please try to open a different PDF file and check. As described the application is freezing frequently Hope you are doing well and sorry for the trouble.
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